Our customer service is always ready to serve your complaints and needs about FOTILE.

You can contact our customer service at 03 9939 9926

* Working hours (10:00 - 17.00) Monday - Friday

Please see the Statement of Limited Product Warranty for warranty details here

Within 72 hours

We are committed to completing customer service requests within 72 hours

The best quality

We provide genuine FOTILE spare parts to provide the best quality

Range Hoods: Two year On-Site Warranty (including parts and labour); motor (all models) and adjustable elevation rods (models EMG9050, EMG9050-Y, EMG9030, EMS9026 only) are covered by a ten-year (parts only) warranty.

Cooktop: Two-year On-Site repair service (including parts & labour); the tempered glass panels of the models GLG86322, GLG86322LPG and GLG60409 are covered by a ten-year (parts only) warranty.

In-Sink Dishwasher, Oven, Microwave and Steam Ovens: One-year repair service (including parts and labour).

*See the warranty card in the product package for further details.