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Cooktops FAQ

Five tips for cleaning the hob:
1. Beer soaking method: Soak the rag in beer for a while, wipe the stubborn stains of the cooktop, the cooktop can be shiny as new.
2. Potato peel wiping method: Try to wipe the cooktop with the inner skin of the potato peel, and then wash it again with hot water, the cleaning effect is really good.
3. The residual temperature wiping method: When the hob still has residual temperature after cooking, wipe the panel with a soft cloth dipped in neutral detergent, remember not to use a scouring pad or wire ball to wipe, otherwise the panel will be scratched.
4. Flour wiping method: Flour can absorb grease. Evenly sprinkle a layer of flour on the panel, and then gently scrub with a soft cloth, most of the oil stains can be removed, and then use a clean wet rag to scrub the cooktop again to completely clean the oil stains.
5. Baking soda cleanning method: Mix baking soda with a small amount of water, and then apply it to the panel, those stubborn old oil stains will be decomposed quickly. You can scrape off a layer of oil with gentle wipe, and with a cleaning sponge, you can remove most of the oil stains.

It is normal to ignite a hob within 10 seconds.

The flameout protection device of Fotile hob is thermocouple type Working principle of the flameout protection: When ignition, press the knob to open the solenoid valve, the gas flows out to the burner, the flame heats the thermocouple to produce the thermoelectric potential, after 5-10 seconds, when the force generated by the current in the solenoid valve coil is greater than the force of the spring on the solenoid valve disc, you can make the magnetic core of the solenoid valve adsorbs the disc, after releasing the knob, the solenoid valve is in the open state, the gas stove can work normally. In the process of using the gas hob, if the flame suddenly extinguished, the thermocouple without flame heating will decrease the thermoelectric potential. When the force generated by the current in the solenoid valve coil is smaller than the force of the spring on the solenoid valve disc, the solenoid valve will be closed under the action of the spring, it will also cut off the gas supply, and plays a protective role.
Based on the working principle of this safety device, it has some characteristics:
① It takes 3 to 5 seconds to ignite
② Generally the gas supply is cut off after 30 seconds of accidental extinguishing."

Neutral, non-corrosive cleaning agents are required to clean stove panels and burners. And if stainless steel panels are getting dirty, they need to be cleaned immediately with a wet soft cloth and neutral cleaning agents. For the moving parts of burner, such as copper ring burner, it needs to be cleaned with hot water and neutral detergent after the sintering lumps are removed. To avoid scratching the panel, it is strictly forbidden to wipe the hob panel with a steel ball.

1. Gas reasons: When the gas contains too much impurities or moisture, it will make the flame red.
2. Environmental reasons: When there is dust in the kitchen or the amount of moisture and oil in the air increases, the flame is also easy to be red.
3. Pot holder reasons: The enamel on the surface of the pot holder will be red after high temperature heating. The flame color will change when the flame burns to the foot piece of the pot holder.
4、Damper reasons: If the damper is not adjusted in a proper position, the flame will also be red. You only need to adjust the damper to the right position."

Generally, the situation of only half of the flame appears is due to the blocked fire hole. After long-term use, the grease and food residue blocked the fire hole, and resulting in the ignition failure. The reason for no flame on the outer ring is also because of the blocked fire slot. You can take a toothpick to unblock the fire hole and fire slot from the inside out, and the problem will be solved.

1. [Unclog the fire hole] We suggest you to take down the ring burner and take a needle to unclog the part of the fire hole that is not on fire.
2. [Off-flame guidance] This is also a phenomenon of off-flame, put the pot on and it can be solved."

Many new users release the switch as soon as they see the spark when they ignite the hobs, that's why the ignition was not successful.
Correct ignition: knob down to press the switch in place after the 90 °
counterclockwise rotation. Hold the switch for 2-3 seconds after seeing the fire and then release it. After doing that, the success rate of ignition will be improved.
There are also the following two reasons for ignition failure:
(1) There is air in the pipe, please try a few more times. (You can also do that after the new gas bottle is replaced)
(2) The burner ring is not placed properly. It is recommended to check whether the burner ring is properly placed, flat and closed.

1. [Unblocking of fire holes] You need to do a simple daily maintenance. Take out the ring burner and use a needle to unblock the fire holes, especially the thin ignition holes near the white ignition needle. After cleaning, put the ring burner back in place and observe if the problem is solved.
2. Small flame and flame out: If the hob flameouts when the fire is small or when opening and closing kitchen cabinet doors, it is recommended to switch the kitchen cabinet door a little slower and lighter, because the hob supplies air from the bottom, pumping air when opening and closing cabinet doors can cause flameouts.
3. Large flame and flame out: For lower air inlet hob, it may be caused by too sealed cabinet, the insufficient air replenishment will lead to flameout of the hob. You need to open the cabinet doors a little bit or open holes on cabinet doors below the hob to ventilate.
4. If the above contents still cannot solve your problem, please contact the after-sales for help, maybe the thermocouple is broken."

"Take away the pot stand and burner ring, you can find two needles in the middle of the stove, the white needle is the ignition needle, and the copper-yellow one is the thermocouple. If the thermocouple is dirty or damped, there will be a flameout as soon as user releases the switch. So it is recommended to use a dry rag or tissue to wipe the thermocouple.
Correct ignition: knob down to press the switch in place after the 90 ° counterclockwise rotation. Hold the switch for 2-3 seconds after seeing the fire and then release it. "

You can't just change it, you need to replace the original nozzle with a different air source. If you need to convert the liquefied petroleum gas, please consult your local service hotline for details.ers.

Because the battery is running out of power. And there will be a slow clacking sound and a faint spark, it is recommended to replace with new battery. For Fotile hobs,it is recommended to replace the battery once a year. You can find a battery box under the hob, and replace with a new No. 1 battery.

The hob can be installed. But on the one hand, the hob is not installed elegantly. On the other hand, because the surrounding area of the countertop will also be load-bearing, if the square corners are used for a long time, they will crack easily, so it is recommended to punch holes that match the Fotile hob.